How Can We Help You?

Ready to bring your vision to life? Here's everything you need to know about starting your project:

• How to Order: Design Online and follow the easy steps or fill our our inquiry "get started" form, contact us via email, phone, or schedule a design consultation to discuss your project requirements
• Artwork Upload: We accept AI, SVG, PNG, PDF, and JPG files. Don't have artwork? No problem – our design team can create it for you
• Request Quotes: Provide us with your project details, quantities, and timeline for a detailed quote within 48 hours
• Design Services: Professional design assistance available for custom artwork creation and modifications

We've streamlined our process to ensure quality results and clear communication at every step:

• Turnaround Time: Standard production is 2 weeks from proof approval. Rush services available for urgent deadlines
• Payment Terms: Payment is due upfront after you approve the final quote.
• Shipping: We ship nationwide via UPS. Local customers can arrange pickup at our facility
• Design Services: Professional design assistance available for custom artwork and modifications
• File Formats: We accept AI, SVG, PNG, PDF, and JPG files. Vector formats (AI, SVG) preferred for best quality
• Minimum Orders: Contact us for minimum order requirements, which vary by product and process

• Returns: Returns accepted only for production errors on our part. Custom orders cannot be returned due to customer preference changes
• Order Changes: Changes can be made before proof approval. After approval, changes may incur additional fees and extend production time
• Rush Fees: Expedited production available for additional fees. Contact us for rush pricing and availability
• Proof Approval: Customer is responsible for thoroughly reviewing and approving all proofs. Mission Design is not responsible for errors in approved artwork
• Quality Guarantee: We stand behind our work. If there's a production error, we'll remake your order at no charge

Access your account and manage your orders through our customer portal: (coming soon)

Ready to start your project or have questions? We're here to help: